FutureFit365 (“FutureFit365”, “we”, “us” or “our”) is committed to protecting the privacy and security of children, parents, guardians, schools, and other individuals who interact with our movement, physiotherapy, nutrition and psychology programs, website, applications and related services. This Privacy Policy explains what information we collect, how and why we use it, when we share it, how we protect it, how long we retain it, and the rights and choices available to individuals in relation to their personal information. Because our programs are designed for children and may involve the collection and use of health, developmental, physiotherapy, psychological, movement and wellbeing information, we apply particular care to the collection, use, access and disclosure of children's information. Where this Privacy Policy refers to a “Child”, it means an individual below the applicable age of majority or threshold prescribed under the law applicable to that individual. Where this Privacy Policy refers to a “Parent/Guardian”, it means a parent, legal guardian or other person legally authorised to provide consent or act on behalf of a Child.
FutureFit365 operates programs designed to support children's physical movement, mobility, fitness, nutrition, psychological wellbeing and overall development.
Our services may be delivered directly to families or through schools, educational institutions, partner organisations, healthcare professionals, physiotherapists, psychologists, nutrition professionals, coaches and other service providers.
For purposes of applicable data protection laws, the entity legally responsible for the processing of personal information shall be identified in the applicable enrolment documentation, contractual documentation or other privacy notice provided to the individual.
Registered Address:
FutureFit365B 802, GALA IMPERIA,Thaltej, Ahmedabad – 380058, Gujarat, India.
Privacy Contact:Email: info@futurefit365.com
Where “FutureFit365” is a brand or trade name operated by a separate legal entity, references in this Policy to FutureFit365 shall mean that legal entity.
This Privacy Policy applies to personal information collected or processed when a Parent/Guardian, Child, school, partner organisation, professional or other individual:
• visits or uses the FutureFit365 website;
• makes an enquiry about our services;
• books or participates in an assessment;
• enrols a Child in a FutureFit365 program;
• creates or uses an account;
• participates in movement, physiotherapy, nutrition or psychology programs;
• communicates with FutureFit365;
• interacts with FutureFit365 through a school or partner organisation; or
• otherwise provides information to us in connection with our services.
This Policy applies to information collected online and, where relevant, information collected offline in connection with our programs.
Certain services may be subject to additional privacy notices, consent forms, terms or contractual arrangements. Where a separate notice applies to a particular service, that notice will supplement this Policy.
We collect information that is reasonably necessary to operate our services safely and effectively. Depending on the service used, the information we collect may include the following.
We may collect:
• Parent/Guardian name;
• email address;
• telephone/mobile number;
• billing and correspondence address;
• relationship to the Child;
• information necessary to verify authority to act on behalf of the Child;
• Child's name;
• Child's date of birth;
• Child's school, grade or educational information;
• emergency contact information;
• enrolment and program information; and
• other information voluntarily provided during registration or communication with us.
Where reasonably necessary to design, assess, deliver or safely adapt a program, and subject to applicable consent requirements, we may collect information concerning a Child's:
• injuries;
• medical conditions;
• mobility limitations;
• physical capabilities;
• movement patterns;
• physiotherapy assessments;
• developmental information;
• physical activity limitations;
• nutrition-related information;
• psychological or emotional wellbeing;
• behavioural or wellbeing information;
• relevant medical or professional recommendations; and
• other information voluntarily provided by a Parent/Guardian or authorised professional.
We collect only information that is reasonably relevant to the services being provided.
We do not use a Child's health, developmental, psychological or wellbeing information for advertising or targeted marketing, and we do not sell such information.
Where a Parent/Guardian books or participates in an assessment, we may collect information generated during the assessment, including:
• movement and mobility observations;
• physical assessment results;
• strength, flexibility or functional measurements;
• developmental observations;
• relevant health information;
• professional observations;
• assessment notes;
• recommendations; and
• other information reasonably necessary to determine or adapt an appropriate program.
During participation in a FutureFit365 program, we may generate and maintain:
• attendance records;
• session information;
• progress measurements;
• strength, mobility and movement milestones;
• coach observations;
• physiotherapist observations;
• psychologist or nutrition professional observations, where applicable;
• session notes;
• program adaptations;
• safety-related observations; and
• progress reports.
Where a program is delivered through or in partnership with a school or other organisation, we may receive information from that organisation where necessary to:
• coordinate enrolment;
• organise sessions;
• identify participating Children;
• coordinate scheduling;
• facilitate safe participation;
• provide relevant progress information; or
• administer the program.
Schools and partner organisations should provide only information that is reasonably necessary for the relevant purpose.
Where information concerning a Child's health, development or wellbeing is involved, we will handle that information in accordance with applicable law, contractual arrangements and applicable consent requirements.
Where authorised and appropriate, we may receive information from:
• physiotherapists;
• psychologists;
• nutrition professionals;
• clinicians;
• medical professionals;
• schools;
• other authorised professionals; or
• referral partners.
Such information may be used to support assessment, program design, safety, referral, coordination or continuity of services.
Where payment is made for our services, payment information may be processed by third-party payment service providers.
We generally do not require or retain complete payment-card information where the payment provider processes such information directly.
The processing of payment information may also be subject to the payment provider's own privacy policy.
When you visit our website, we may automatically receive information such as:
• IP address;
• browser type;
• operating system;
• device information;
• approximate/general location;
• pages visited;
• referring website;
• date and time of access;
• interaction with website features; and
• technical information necessary to maintain website security and functionality.
We use personal information only for legitimate and relevant purposes, including to:
• design and deliver age-appropriate programs;
• conduct assessments;
• adapt programs to individual needs;
• monitor progress;
• provide movement, physiotherapy, nutrition and psychology services;
• coordinate sessions; and
• maintain continuity of services.
We may use relevant information to:
• identify known limitations or risks;
• adapt activities;
• respond to safety concerns;
• respond to emergencies;
• implement safeguarding measures; and
• protect the Child, our personnel and other participants.
We may use contact information to:
• confirm enrolment;
• communicate schedules;
• provide program updates;
• communicate progress;
• respond to questions;
• provide safety-related information; and
• administer the relationship with the Parent/Guardian.
We may process information to:
• process enrolment;
• issue invoices;
• administer payments;
• maintain account information; and
• maintain financial records.
We may analyse aggregated or appropriately de-identified information to understand:
• program participation;
• general movement trends;
• program effectiveness;
• website performance;
• operational trends; and
• opportunities to improve our programs and curriculum.
We will not use identifiable children's health or developmental information for unrelated commercial profiling.
We may process information where reasonably necessary to:
• comply with applicable law;
• respond to lawful requests;
• meet regulatory obligations;
• maintain required records;
• protect our legal rights; or
• comply with safeguarding or child-protection obligations.
Protecting children's information is a fundamental part of our privacy practices.
We do not knowingly seek to collect a Child's personal information for unrelated purposes.
Where required by applicable law, we obtain and maintain appropriate consent from a Parent/Guardian before collecting or processing a Child's personal information.
A Parent/Guardian may be required to provide information and consent on behalf of a Child before:
• enrolment;
• assessment;
• collection of health or wellbeing information;
• participation in certain programs; or
• sharing of information with authorised professionals.
We may take reasonable steps to verify the identity and authority of the person providing consent where required.
Children are not permitted to create unsupervised accounts on our systems where applicable age restrictions or consent requirements prohibit such activity.
Where a Child interacts directly with our systems, appropriate parental/guardian controls will be applied where required by law.
Subject to applicable law, a Parent/Guardian may request:
• access to information relating to their Child;
• correction of inaccurate information;
• deletion where legally permissible;
• withdrawal of consent; or
• information concerning how the Child's information is being processed.
We may require reasonable evidence of identity and parental/guardian authority before processing such requests.
Where processing is based on consent, the Parent/Guardian may withdraw that consent, subject to applicable law.
Withdrawal of consent may affect our ability to provide certain services where the information is reasonably necessary for safe or effective participation.
We seek appropriate consent where consent is required under applicable law.
Depending on the circumstances, personal information may also be processed where permitted or required by applicable law for purposes such as:
• providing requested services;
• performing contractual or enrolment-related obligations;
• complying with legal obligations;
• protecting health or safety;
• safeguarding Children;
• preventing fraud or misuse; or
• protecting legitimate operational or legal interests where legally permitted.
Where a particular processing activity requires specific consent, we will seek that consent through an appropriate mechanism.
Consent for optional activities, such as promotional communications, will not be treated as a condition for receiving core services unless reasonably necessary and legally permissible.
We do not sell personal information.
We may share personal information only where reasonably necessary for the purposes described in this Policy or where permitted or required by applicable law.
We may engage third-party service providers to support our operations, including providers involved in:
• payment processing;
• hosting;
• cloud storage;
• information technology;
• communications;
• scheduling;
• customer support;
• analytics;
• administrative services; and
• other operational functions.
Such providers may process information only to the extent necessary to provide services to us and should be subject to appropriate confidentiality and data-protection obligations.
Where FutureFit365 operates a program through a school or partner organisation, we may share limited information necessary to:
• coordinate participation;
• administer sessions;
• communicate relevant program information;
• provide agreed progress information; or
• address safety or safeguarding matters.
We do not disclose a Child's health or wellbeing information to a school or partner organisation merely because the organisation is involved in the program. Such information will be shared only where reasonably necessary, authorised or otherwise permitted by applicable law.
Where authorised by a Parent/Guardian or otherwise permitted by law, we may share information reasonably necessary for:
• assessment;
• referral;
• coordination;
• continuity of care;
• safety; or
• provision of professional services.
We may disclose information where reasonably necessary to:
• comply with applicable law;
• respond to a lawful government or regulatory request;
• comply with a court or legal process;
• protect a Child or another person's life, health or safety;
• investigate suspected abuse or safeguarding concerns;
• prevent fraud or unlawful activity; or
• protect our legal rights.
Access to Child-related information is restricted to individuals who reasonably require access to perform their role.
We seek to ensure that personnel, professionals and service providers who have access to personal information understand their confidentiality and privacy obligations.
Health, developmental, psychological and wellbeing information is subject to additional access restrictions appropriate to the nature and sensitivity of the information.
Our website may use cookies and similar technologies to:
• enable essential website functions;
• remember preferences;
• maintain sessions;
• understand website usage;
• improve website performance; and
• maintain website security.
These may include:
Essential CookiesNecessary for basic website functionality.
Preference or Functional CookiesUsed to remember choices and preferences where applicable.
Analytics CookiesUsed to understand website usage and improve our website and services.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.
Most browsers allow users to manage, block or delete cookies through browser settings. Blocking certain cookies may affect website functionality.
We may communicate with Parents/Guardians regarding:
• programs;
• enrolment;
• scheduling;
• progress;
• safety;
• service updates; and
• other information relating to the services requested.
Where permitted by law, we may also send optional promotional communications.
Recipients may opt out of promotional communications by using the unsubscribe mechanism included in the communication or by contacting us.
We do not use a Child's health, developmental, psychological, physiotherapy or wellbeing information to create targeted advertising or marketing profiles.
We use reasonable administrative, technical and physical safeguards designed to protect personal information against:
• unauthorised access;
• unauthorised disclosure;
• alteration;
• loss;
• misuse;
• destruction; and
• accidental or unlawful processing.
Depending on the nature of the information and our operational environment, safeguards may include:
• restricted access;
• access controls;
• authentication measures;
• encryption or secure transmission where appropriate;
• controlled storage;
• confidentiality obligations;
• security monitoring; and
• periodic review of access permissions.
No method of storage or transmission is completely secure. Accordingly, while we take reasonable steps to protect personal information, we cannot guarantee absolute security.
If we become aware of a suspected or confirmed security incident involving personal information, we will take reasonable steps to:
1. identify and contain the incident;2. assess the nature and extent of the information involved;3. investigate the cause;4. take reasonable corrective and remedial measures;5. prevent or reduce the likelihood of recurrence; and6. provide notifications to individuals or authorities where required by applicable law.
Where a security incident creates a material risk to a Child's safety, privacy or rights, we will give appropriate priority to protecting the Child and communicating with the relevant Parent/Guardian where legally required or appropriate.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including the provision and administration of our services.
The retention period may depend on:
• the type of information;
• the nature of the service;
• the duration of the Child's participation;
• safeguarding requirements;
• financial and accounting obligations;
• legal requirements;
• dispute resolution requirements; and
• the need to demonstrate compliance with applicable law.
Different categories of information may therefore be retained for different periods.
For example, information relating to:
• enrolment may be retained for the duration of the relationship and an appropriate period thereafter;
• assessment and program participation may be retained for so long as reasonably necessary to support program continuity, safety and applicable legal requirements;
• financial records may be retained for the period required by applicable law; and
• consent and compliance records may be retained for as long as reasonably necessary to demonstrate the basis on which processing occurred.
When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, subject to applicable retention requirements.
FutureFit365 may use service providers that store or process information outside the country in which the individual resides.
Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer and subsequent processing are undertaken in accordance with applicable data-protection requirements.
Where required by applicable law, we will implement appropriate contractual, organisational or technical safeguards for international transfers.
Depending on the law applicable to you, you may have rights including:
• requesting access to personal information we hold about you or your Child;
• requesting correction of inaccurate or incomplete information;
• requesting deletion of information, subject to lawful retention requirements;
• withdrawing consent where processing is based on consent;
• requesting information about our processing practices;
• objecting to or requesting restriction of certain processing where applicable; and
• submitting a privacy or data-protection complaint.
We may need to verify your identity and, where the request concerns a Child, your relationship or authority to act on behalf of that Child.
We will respond to valid requests within the period required by applicable law.
A Parent/Guardian may contact us regarding information relating to their Child.
Subject to applicable law, the Parent/Guardian may request:
• access;
• correction;
• deletion;
• withdrawal of consent;
• clarification regarding processing; or
• information regarding disclosures made to third parties.
We may refuse or limit a request where doing so is legally permitted or necessary to protect the rights, safety or privacy of another person, including the Child.
Where appropriate, we may request additional information to verify the identity or authority of the requesting person.
Our website or communications may contain links to third-party websites, applications or services.
These may include, for example:
• payment platforms;
• school portals;
• professional services;
• scheduling platforms; or
• other external websites.
Third-party websites and services operate under their own privacy practices and terms.
FutureFit365 is not responsible for the privacy practices of third parties that operate independently of us. We encourage users to review the privacy policies of those third parties before providing information to them.
Where FutureFit365 delivers services through a school or partner organisation, additional arrangements may apply.
The school or partner organisation may have its own privacy obligations and policies concerning information that it collects directly.
FutureFit365 will process information received from or shared with such organisations only for legitimate program, administrative, safety, safeguarding or other authorised purposes.
Where applicable, the respective responsibilities of FutureFit365 and the school or partner organisation may be set out in separate contractual or program documentation.
If you have questions, concerns or complaints regarding this Privacy Policy or the processing of personal information, you may contact us at:
Email: info@futurefit365.com
Registered Address:FutureFit365B 802, GALA IMPERIA,Thaltej, Ahmedabad – 380058, Gujarat, India.
When contacting us, please provide sufficient information for us to understand and investigate your concern.
Where a request concerns a Child, we may require information reasonably necessary to verify the identity and authority of the Parent/Guardian.
We will review and respond to privacy complaints in accordance with applicable law and our internal procedures.
We may update this Privacy Policy from time to time to reflect:
• changes to our programs or services;
• changes in our information-processing practices;
• technological developments;
• changes in applicable law; or
• changes in regulatory requirements.
Where we make a material change, we will update the Effective Date and, where reasonably appropriate or legally required, provide additional notice to affected individuals.
The updated Policy will be published through our website or otherwise made available through appropriate channels.
We value the trust placed in us by families, schools and professionals. A family trusts us with their child's growth, and that trust extends to every piece of information they share with us. We take that responsibility seriously.
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or want to raise a concern regarding the handling of your or your Child's information, please contact:
info@futurefit365.com
Registered Address
B 802, GALA IMPERIA,Thaltej, Ahmedabad – 380058, Gujarat, India.