01. Introduction & Acceptance
These Terms & Conditions ("Terms") govern the enrollment in, and use of, programs, sessions, our website, and any related app offered by FutureFit365 ("FutureFit365," "we," "us," or "our").
By enrolling a child in a program, creating an account, making a payment, or otherwise using our services, the enrolling parent or legal guardian ("you," "Parent") confirms they have read, understood, and agree to be bound by these Terms on behalf of themselves and the enrolled child. If you do not agree, please do not enroll or use our services.
Our Privacy Policy explains how FutureFit365 collects, uses, stores and otherwise processes personal information and should be read together with these Terms. Where required by applicable law, specific consent will be obtained separately for processing activities that require consent.
02. Eligibility, Enrollment & Parental Authority
Enrollment must be completed by a parent or legal guardian, not by the child directly.
You confirm that you have the legal authority to enrol the child and, where applicable, to provide consent for the child's participation and processing of information required for the program.
You confirm that the health, developmental, and emergency contact information provided at enrollment is accurate and complete, and you agree to update us promptly if it changes.
We may decline or discontinue enrollment where a program is not a good fit for a child's needs, at our reasonable discretion, and will discuss alternatives with you where possible.
Some programs may have age, grade, or physical-readiness requirements, which will be communicated at the time of enrollment.
Where we reasonably require additional information to assess suitability or safety, you agree to provide such information or appropriate professional/medical clearance where reasonably requested.
03. Programs, Assessments & Changes
We design our curriculum, session structure, and coaching methods based on current evidence in movement education and child development, and we may update them over time to better serve participants.
We may also adjust schedules, locations, or staffing where necessary (for example, due to weather, facility availability, or staff illness), and we'll give reasonable notice where practical.
Where a material change substantially affects an enrolled program, we will provide reasonable notice and, where appropriate, offer a reasonable alternative, transfer or refund in accordance with the applicable cancellation/refund terms.
Where an assessment or service is provided by a physiotherapist, psychologist, nutrition professional or other qualified professional, the nature and scope of that professional service may be subject to additional professional requirements, consent forms or terms.
04. Fees, Payments, Cancellations & Refunds
Program fees and payment schedules are provided at the time of enrollment and are due as described there.
Payments are processed through a third-party payment provider; we do not directly store full payment card details.
Cancellations made at least 7 days before a program's start date are eligible for a refund in accordance with the refund schedule communicated at enrollment, less any expressly stated non-refundable deposit or charge.
Cancellations made after a program has started will be handled in accordance with the refund and cancellation policy communicated at enrollment, including any applicable pro-rating, notice requirements or administrative charges.
Missed sessions generally aren't refunded or credited, except where required by our make-up session policy communicated at enrollment.
Where a payment is overdue, reversed, dishonoured or subject to an unjustified chargeback, we may, after reasonable notice, suspend access to the relevant program until the payment issue is resolved.
The applicable taxes, if any, will be charged in accordance with applicable law.
05. Health, Safety, Medical Information & Assumption of Risk
Our sessions are supervised by trained coaches and, where applicable, physiotherapy or clinical staff, and are designed to be age-appropriate.
However, participation in physical movement, calisthenics, strength, and related activities carries an inherent risk of injury, including from falls, muscle strain, or contact with equipment or other participants.
The Parent/Guardian acknowledges that physical movement, exercise, calisthenics, strength, mobility and related activities involve inherent risks, which may include falls, strains, sprains, muscle soreness, accidental contact and other physical injury. Participation is voluntary and subject to the information provided by the Parent/Guardian.
FutureFit365 will take reasonable precautions appropriate to the nature of the relevant program, including appropriate supervision, safety instructions and reasonable adaptation of activities based on information made available to us.
The Parent/Guardian must disclose relevant medical conditions, injuries, allergies, physical limitations, developmental considerations, medication or other circumstances that may reasonably affect the child's safe participation and must promptly notify FutureFit365 of material changes.
We may request appropriate medical or professional clearance before permitting participation in particular activities where reasonably warranted.
FutureFit365 may modify, restrict or suspend participation in an activity where it reasonably believes that participation may present an unacceptable safety risk.
Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited.
06. Emergency Assistance
The Parent/Guardian authorises FutureFit365 to contact the emergency contact identified at enrollment where reasonably necessary.
In an emergency involving the Child, FutureFit365 may take reasonable steps to obtain appropriate medical or emergency assistance where necessary to protect the Child's health or safety, subject to applicable law.
FutureFit365 will use reasonable efforts to notify the Parent/Guardian as soon as reasonably practicable in such circumstances.
07. Child Safeguarding
FutureFit365 is committed to maintaining a safe environment for children.
We may take reasonable measures to protect a Child from abuse, harassment, bullying, inappropriate conduct, exploitation or other safety risks.
Where we reasonably believe that a Child may be at risk of harm, we may take appropriate protective measures and, where required or permitted by law, notify a Parent/Guardian, emergency contact, school, healthcare professional, law-enforcement authority, child-protection authority or other competent authority.
Nothing in these Terms prevents FutureFit365 from taking action reasonably necessary to protect a Child or another person's health or safety.
08. Photography, Video & Media Consent
We may take photos or video during sessions for internal progress tracking or, with separate opt-in consent from a parent/guardian, for marketing materials such as our website or social media.
Media consent is entirely optional, can be withdrawn at any time, and declining it will never affect a child's participation in our programs.
Where consent is withdrawn, FutureFit365 will take reasonable steps to stop future use of the relevant media for new promotional purposes, subject to applicable law and reasonable technical and operational limitations.
FutureFit365 will not use a Child's health, developmental, psychological or wellbeing information for advertising or targeted marketing.
09. Attendance, Drop-Off & Pick-Up
Parents/Guardians are responsible for ensuring that the Child arrives at the designated location at the applicable time and is collected promptly after the session.
The Child will be released only to a Parent/Guardian or other person authorised by the Parent/Guardian, subject to applicable safeguarding procedures.
Parents/Guardians should promptly notify FutureFit365 if the Child will be absent or if there is any change to authorised collection arrangements.
Where a Parent/Guardian is unreasonably late for collection, FutureFit365 may contact the emergency contact and take reasonable steps to safeguard the Child.
10. Code of Conduct
Treat coaches, staff, and other participants with respect.
Follow safety instructions given by coaches during sessions.
Arrive on time and notify us of absences where possible.
Refrain from any form of bullying, harassment, or unsafe behavior.
Parents/Guardians must not disrupt sessions, interfere with coaching, engage in abusive or threatening conduct, or photograph/record other Children without appropriate permission.
We reserve the right to suspend or discontinue a child's participation where conduct puts their safety or the safety of others at risk, after making reasonable efforts to address the issue with the family first.
11. Cancellation & Termination
You may withdraw a child from a program at any time by notifying us in writing; refunds, if any, are handled per Section 4.
We may pause, modify, or discontinue a program with reasonable notice, and will work with enrolled families on a fair resolution (such as a pro-rated refund or transfer to another session) where a program is discontinued mid-term.
We may also suspend or terminate participation where reasonably necessary because of serious misconduct, non-payment, material breach of these Terms, material inaccuracy in information provided at enrollment, safeguarding concerns, or a reasonable safety concern.
Where FutureFit365 terminates a program for reasons not attributable to the Parent/Guardian, any applicable refund or alternative arrangement will be handled in accordance with the applicable refund policy and applicable law.
12. Illness, Communicable Conditions & Participation
A Child should not attend a session where the Parent/Guardian reasonably believes that the Child's condition may pose a material health or safety risk to the Child or others.
FutureFit365 may request that a Child temporarily refrain from participating where there is a reasonable concern regarding illness, injury or another condition affecting safe participation.
FutureFit365 will consider reasonable adaptations where appropriate and will not use this provision to discriminate unlawfully against a Child on the basis of disability or medical condition.
13. Intellectual Property
Our curriculum, program materials, website content, and branding are the property of FutureFit365 or its licensors and are protected by applicable intellectual property laws.
This includes, without limitation, lesson plans, exercise protocols, assessment methodologies, worksheets, videos, graphics, photographs, written materials, software, databases, logos, trademarks, designs and proprietary methods.
You may not copy, distribute, commercially exploit, record, reproduce, publish, upload or create derivative works from our materials without prior written permission, except for personal, non-commercial use directly related to your child's enrollment.
Enrollment does not transfer ownership of any FutureFit365 intellectual property to the Parent or Child.
14. Recording of Sessions
Parents, Children and other participants may not photograph, record, livestream or otherwise capture sessions, coaches, staff or other Children without prior written permission from FutureFit365 and, where applicable, the relevant individual's consent.
15. Liability & Indemnification
To the fullest extent permitted by law, FutureFit365's total liability arising from a program is limited to the fees paid for that program, except where liability cannot be limited under applicable law (for example, liability for gross negligence, willful misconduct, or death or personal injury caused by our negligence, where such limitation is not permitted).
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot lawfully be excluded or limited.
You agree to indemnify FutureFit365 against claims arising from your breach of these Terms or from inaccurate information you provided at enrollment, except where the claim arises from our own negligence or misconduct.
The indemnity applies only to the extent the relevant claim, loss or expense results from the Parent/Guardian's breach, unlawful conduct, or materially inaccurate information supplied by the Parent/Guardian, and does not apply to the extent caused by FutureFit365's negligence, misconduct or breach of applicable law.
16. School and Partner Programs
Where a Child participates in a FutureFit365 program through a school or partner organisation, the school or partner organisation may have additional rules, safeguarding procedures, attendance requirements and privacy policies that also apply.
FutureFit365 may coordinate with authorised school or partner personnel as reasonably necessary to administer the program, support safety, or provide agreed program information.
These Terms do not replace the terms, policies or legal obligations independently applicable to a school or partner organisation.
17. Third-Party Services
FutureFit365 may use third-party providers for payment processing, scheduling, hosting, communications, professional services or other operational functions.
Third-party services may be subject to separate terms and privacy policies. FutureFit365 is not responsible for independent third-party acts or omissions outside our reasonable control.
18. Force Majeure
FutureFit365 will not be responsible for delay, interruption or inability to provide a program caused by circumstances beyond its reasonable control, including extreme weather, natural disasters, epidemic or pandemic conditions, government restrictions, facility closure, power or network failure, civil disturbance, transport disruption or unexpected staff emergencies.
Where reasonably practicable, FutureFit365 will seek to provide notice and an appropriate alternative, rescheduling or other fair resolution.
19. Governing Law & Disputes
These Terms shall be governed by and construed in accordance with the laws of India.
Before pursuing formal legal action, we encourage you to contact us directly so we can try to resolve any concern informally and quickly.
Any dispute that cannot be resolved informally shall be subject to the jurisdiction of the competent courts at Ahmedabad, Gujarat, subject to any mandatory rights or remedies available to the Parent/Guardian under applicable law.
20. Changes to These Terms
We may update these Terms as our programs evolve. If we make a material change, we'll update the effective date above and, where appropriate, notify enrolled families directly before the change takes effect. Continued enrollment or use of our services after a change takes effect means you accept the updated Terms.
21. General Provisions
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
No waiver of any provision will be effective unless made in writing, and failure to enforce a provision will not constitute a continuing waiver.
These Terms, together with any applicable enrollment documentation, refund policy, consent forms and other expressly incorporated documents, constitute the agreement governing the relevant services.